Let Me Talk to My Wife: Don't Lose the Sale
Agree with them or fight back, and you lost the sale. Here is what to say when a customer wants to talk to their spouse first. (903) 500-8898.
By Ryan Nichols
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Ah, the old "let me talk to my wife, let me talk to my husband" objection.
How do you overcome that?
Do you say, "Sure, absolutely"? Or do you say, "No, don't do that, be a man"?
If you agree, or if you fight back, you lost the sale.
Instead, try this
"Absolutely, Mr. Johnson. I agree with you 100%. You should go talk to your wife."
Or if you're talking to the wife: "Absolutely, Mrs. Johnson. I believe you should go talk to your husband, and I agree with you doing that."
Then: "Let me ask you this. You know your husband. You know your wife. What are some concerns they're going to have? What are some questions they're going to have that I can go ahead and answer for you right now?"
That way you don't get blindsided and caught off guard. They're not going back home with the wrong information. They're taking the information you're loading their lips to say.
The part most people miss
You may not even have a husband or wife behind the scenes that you have to sell.
A lot of times, people blame the spouse for their own insecurities. It's easy to say "let me go talk to my husband" or "my wife," because they know you're either going to agree or try to hard sell them. Either way, they can shut you down or say yes and bounce.
Some of the objections the spouse might have are really their objections.
When you start thinking about it that way, you've got them right in front of you, right then.
Take care of the objections. Figure them out. Send them on their way with all the information they need.
Try it out.
What I said (RYAN STATEMENT)
From the video, in my own words:
- "If you agree, or if you fight back, you lost the sale. Instead, try this."
- "What are some concerns that they're going to have? What are some questions that they're going to have that I can go ahead and give you that information right now?"
- "Some of the objections that their husband or the spouse might have, all right, are really their objections."
- "Take care of the objections, figure them out and send them on their way with all the information that they need. Try it out."
Sharing this is the biggest help. Put it in front of one more person.
Call or text me at (903) 500-8898.
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