Shipping, returns
& order help.

Need help with an order?

Email ryan@realryannichols.com. Include your order reference or Stripe receipt reference and a short description of the issue. Do not send card numbers or other payment credentials.

Your seller is Real Ryan Nichols LLC. For an order placed on this website, contact us rather than starting a new order to resolve a problem.

Shipping & delivery

Shipping is quoted for your U.S. delivery address before checkout. The final amount, including any sales tax, is shown at Stripe checkout before payment.

Free standard shipping applies to apparel-only orders with a merchandise subtotal of $70 or more, delivered to the lower 48 U.S. states or Washington, D.C. Mugs and mixed apparel-and-mug carts are excluded. Other destinations or shipping methods do not qualify. Eligibility is confirmed in your address quote.

Made-to-order production comes before shipping. Printful estimates that most orders take 2–5 business days to fulfill, with shipping time added afterward. These are estimates, not guaranteed delivery dates. Product availability, production checks and carrier delays can affect timing.

Items may arrive in separate packages. Keep the order-status page link shown after checkout to check recorded payment and production progress. Email us if you need shipment or tracking help.

Returns & order problems

Each item is made for your order. We do not offer returns or exchanges for a change of mind or a size or color you selected incorrectly. Confirm your options before paying. If you need size measurements, ask Ryan before ordering.

If an item arrives damaged, defective, misprinted or different from your order, email us with your order reference and clear photos of the item and issue. Report it within 30 days of delivery. For a package that has not arrived, contact us within 30 days of its estimated delivery date.

We review these reports with Printful before confirming a replacement or refund. Do not send an item back without return instructions.

Check your shipping address carefully. If an incorrect address causes a return or failed delivery, reshipping charges may apply.

Changes & cancellations

Email us as soon as possible if you need to change or cancel an order. Changes and cancellations depend on the order's production status and cannot be guaranteed. Once production has started, items generally cannot be changed or cancelled.

Product images

Product images are digital mockups or design previews, not photographs of manufactured inventory. Print colors and placement can vary. The available option and its price are shown when you choose your size and color.